EOLIS is your dedicated online credit management service. It is devoted to helping you manage and administer your credit insurance policy easily and efficiently. Due to the amount of functionality included in the system, we have developed this guide to help you become more familiar with EOLIS.
We draw your attention to the fact that it is necessary to restart the procedure from the beginning if you have several claim introductions to do. Please do not forget to choose for each claim introduction the right EH ID number so that mistakes are avoided.
It is recommended that you already have an Excel file on this computer with the necessary information per invoice/partial payment/credit note (amounts VAT excluded and VAT included, invoice dates, due dates, dates of emission credit note if applicable, currency, invoice numbers, for a partial payment the date of payment).
Microsoft Excel will be used. You may possibly have another version then our Microsoft Excel, which may cause slight differences in the layout.
The Excel screens are displayed in English.
When opening, we see a text Help page. This page is useful to read for more information or tips concerning this procedure.
The following columns open:
The system indicates, per identifier type (invoice/partial payment/credit note) the fields to be completed in yellow.
Fields that are not to be completed are in red.
The date of a partial payment should be filled in the column Due date/Recovery date/Date of partial payment.
If all data are completed successfully, we receive a confirmation.
The file is saved now on our computer.
In EOLIS we are still on the same screen then in Step 1 so we choose Back to return to our notification screen.
I return to the notification screen by clicking Back.
In the notification screen, I can see now all the lines declared.