EOLIS Euler Hermes

"EOLIS: For dynamic management of your risk"

EOLIS is your dedicated online credit management service. It is devoted to helping you manage and administer your credit insurance policy easily and efficiently. Due to the amount of functionality included in the system, we have developed this guide to help you become more familiar with EOLIS.

Welcome to EOLIS

With EOLIS you benefit from an online decision making tool that allows you to manage your credit insurance policies and customer risk pro-actively in real time. Manage your credit limits, process large volumes of grade requests in bulk, and oversee your outstanding customer receivables are just a few examples of EOLIS' improved interactive services.

This manual will guide you through the many features EOLIS offers.

Need help?
If there is an aspect of EOLIS that is not addressed in this guide, don’t hesitate to contact your policy service team
(your relationship manager, your broker or our Advisory and Solutions Department).
Direct support

Also, you can contact our EOLIS Support Team:
Email: EOLISBE@eulerhermes.com
Phone: +32 (0)2 289 44 00
From Monday to Friday: 8.30 am – 12.30 pm
1.30 pm – 5.30 pm (5 pm on Fridays)